Complaint Management Cell
Central Customer Service & Complaint Management Cell
(Head Office)
Helpline. 16347 (24/7)
Long Code: +8809610016347 (24/7)
Phone : +8802 55068909 /Ext: 4031
Fax : +8802 47119350
Swift Code: MODHBDDH
E-mail: ccs.cmc@modhumotibankplc.com
Web: https://www.modhumotibankplc.com
Mail Address:
Modhumoti Bank PLC.
Khandker Tower, (Level-7 & 8), 94, Gulshan Avenue, Gulshan-1, Dhaka-1212
*Please enquire us from 10am to 6pm, SUN-THU, (Except Holidays)
Official Attached with Central Customer Service & Complaint Management Cell
Service Quality Department
Helpline. 16347 (24/7)
Tel: 55068909/Ext: 4031
Email: enamul.hasan@modhumotibankplc.com
Online Complaint Lodging Form
Branch Level Customer Service & Complaint Management Cell
https://www.modhumotibankplc.com/branches/
Members of Central Customer Service & Complaint Management Cell
| Chief Operating Officer | Chairman | Tel: 0255068909/IP: 5122 Email: shahnawaj@modhumotibankplc.com |
| EVP & Head of Human Resources Division (HRD). | Member | Tel: 0255068909/IP: 5142 Email: shafiq@modhumotibankplc.com |
| SVP & Head of Internal Control & Compliance Division (ICCD) | Member | Tel: 0255068909/IP: 4151 Email: emdad@modhumotibankplc.com |
| FVP, Head of Finance & Accounts Division (FAD) | Member | Tel: 0255068909/IP: 4149 Email: mashiurfad@modhumotibankplc.com |
| FVP & Head of RPD & MIS | Member | Tel: 0255068909/IP: 3136 Email: rahim.khan@modhumotibankplc.com |
| FVP & In-Charge of Operations Division | Focal Point | Tel: 0255068909/IP: 3137 selim@modhumotibankplc.com |
| VP, Head of Common Service Division (CSD) | Member | Tel: 0255068909/IP: 3131 kabir.humayun@modhumotibankplc.com |
| FVP & Head of Banking Operations Division (BOD) | Member | Tel: 0255068909/IP: 4009 selim@modhumotibankplc.com |
| FAVP, Service Quality Department (SQD) | Member | Tel: 0255068909/IP: 4031 Email: enamul.hasan@modhumotibankplc.com |
